Last Updated: April 30, 2025

At SwiftXchange, we are committed to providing a seamless and secure experience for trading digital assets like cryptocurrencies and gift cards. To achieve this, we use cookies and similar technologies to enhance your experience on our platform.

This Cookies Policy provides an in-depth explanation of what cookies are, how we use them, the types of cookies we employ, and how you can manage your preferences.

1. Introduction to Cookies

Cookies are small text files that are stored on your device (computer, smartphone, or tablet) when you visit our website. These files help us recognize your device, remember your preferences, and improve your overall experience on our platform.

Cookies are widely used by online services to make websites work more efficiently and to provide personalized content to users.

In addition to cookies, we may also use other tracking technologies such as web beacons, pixels, and local storage to achieve similar purposes. These technologies collectively help us deliver a secure, efficient, and user-friendly platform for trading digital assets and gift cards.

2. How We Use Cookies

At SwiftXchange, cookies play a crucial role in ensuring that our platform functions smoothly and securely.

Here’s how we use cookies:

2.1. Enhancing User Experience

• Personalization: Cookies remember your preferences, such as language, currency, and region, to provide a tailored experience.
• Session Management: They help maintain your login session, so you don’t have to log in repeatedly while trading digital assets or redeeming gift cards.
• Ease of Navigation: Cookies enable features like remembering items in your cart or recently viewed products.

2.2. Improving Security

• Fraud Prevention: Cookies help us detect and prevent fraudulent activities, such as unauthorized access to your account or suspicious transactions.
• Authentication: They ensure that only authorized users can access sensitive areas of the platform.

2.3. Analyzing Performance

• User Behavior: Cookies collect data on how you interact with our platform, such as pages visited, time spent, and actions taken. This helps us identify areas for improvement and optimize the platform for better performance.
• Error Tracking: They help us identify and fix technical issues that may affect your experience.

2.4. Delivering Relevant Content

• Targeted Offers: Cookies enable us to show you personalized offers, promotions, and trading opportunities based on your activity and preferences.
• Advertisements: We may use cookies to display relevant ads from third-party partners, ensuring that you see content that aligns with your interests.

2.5. Enabling Essential Features

• Transaction Processing: Cookies facilitate secure and efficient payment processing for trading digital assets and gift cards.
• Platform Functionality: They support core features like account management, transaction history, and customer support.

3. Types of Cookies We Use

We use different types of cookies to achieve the purposes outlined above. Here’s a breakdown of the categories of cookies we employ:

3.1. Strictly Necessary Cookies

These cookies are essential for the basic functionality of our platform. Without them, you would not be able to use critical features such as logging in, making transactions, or redeeming gift cards.

3.2. Performance Cookies

Performance cookies collect anonymous data about how users interact with our platform. This information helps us improve the performance and usability of our services.

3.3. Functional Cookies

Functional cookies remember your preferences and settings to provide a personalized experience. For example, they may store your preferred language or currency for future visits.

3.4. Targeting/Advertising Cookies

These cookies are used to deliver relevant ads and promotions based on your trading behavior and interests. They also help us measure the effectiveness of our marketing campaigns.

3.5. Third-Party Cookies

We work with trusted third-party partners, such as payment processors, analytics providers, and advertising networks, who may also place cookies on your device. These cookies help us enhance security, analyze performance, and deliver targeted content.

4. Managing Your Cookie Preferences

We believe in giving you control over your data. You can manage or disable cookies through your browser settings or by using the cookie consent banner on our website.

4.1. Browser Settings

Most web browsers allow you to control cookies through their settings.

You can:

• Block All Cookies: Prevent any cookies from being stored on your device.
• Delete Cookies: Remove existing cookies from your device.
• Set Preferences: Choose which types of cookies you want to allow (e.g., strictly necessary cookies only).

Please note that disabling certain cookies may limit your ability to use some features of our platform, such as trading digital assets or redeeming gift cards.

4.2. Cookie Consent Banner

When you first visit our website, you will see a cookie consent banner that allows you to customize your preferences. You can choose to accept all cookies, reject non-essential cookies, or manage your settings in detail.

4.3. Third-Party Opt-Outs

For third-party cookies used for advertising and analytics, you can opt-out through the following resources:

• Google Analytics: Use the Google Analytics Opt-Out Browser Add-on.
• Advertising Networks: Visit the Digital Advertising Alliance (DAA) or Network Advertising Initiative (NAI) websites to opt out of targeted ads.

5. Updates to This Policy

We may update this Cookies Policy from time to time to reflect changes in technology, regulations, or our services.

Any updates will be posted on this page, and we encourage you to review this policy periodically to stay informed about how we use cookies.

6. Contact Us

If you have any questions or concerns about our use of cookies or need assistance with managing your preferences, please contact us at +2347013801253, help@swiftxchange.ng, or contact us via our socials. Our team is here to ensure that your experience with SwiftXchange is secure, seamless, and enjoyable.

Thank you for trusting SwiftXchange for your digital assets and gift card trading needs. We are committed to protecting your privacy and providing a platform that empowers you to trade swiftly and securely.